.pending-text{display:inline-flex;align-items:center;padding:8px 11px;border-radius:9px;background:#fff4c2;color:#926600;font-weight:800}.chat-launcher{position:fixed;right:25px;bottom:25px;z-index:75;width:58px;height:58px;border:0;border-radius:50%;background:var(--red);color:#fff;font-size:25px;box-shadow:0 12px 30px rgba(255,43,35,.35)}.chat-unread-badge{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 5px;border-radius:20px;background:#ffcf32;color:#171717;font-size:11px;font-weight:900}.chat-launcher .chat-unread-badge{position:absolute;right:-2px;top:-3px;border:2px solid #fff}.chat-backdrop{position:fixed;inset:0;z-index:76;background:rgba(15,23,42,.35)}.chat-drawer{position:fixed;z-index:77;top:0;right:0;bottom:0;width:min(440px,100%);background:#fff;box-shadow:-18px 0 45px rgba(15,23,42,.2);display:grid;grid-template-rows:auto minmax(0,1fr) auto}.chat-drawer-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:17px 18px;border-bottom:1px solid var(--line)}.chat-drawer-header b,.chat-drawer-header small{display:block}.chat-drawer-header small{margin-top:4px}.chat-drawer-header>div:last-child{display:flex;gap:7px}.chat-drawer-header button{display:grid;place-items:center;width:36px;height:36px;border:0;border-radius:50%;background:#f0f2f5;font-size:18px}.chat-messages{overflow-y:auto;padding:16px;background:#f3f5f8;display:flex;flex-direction:column;gap:10px}.chat-empty{margin:auto;color:var(--muted);text-align:center;padding:20px}.chat-message{max-width:84%;padding:11px 13px;border-radius:12px;background:#fff;box-shadow:0 1px 2px rgba(15,23,42,.06)}.chat-message.from-client{align-self:flex-end;background:#fff0ef}.chat-message.from-manager{align-self:flex-start}.chat-message-meta{display:flex;justify-content:space-between;gap:15px;font-size:10px;color:var(--muted)}.chat-message-meta b{color:#3c4758}.chat-message p{margin:7px 0 0;white-space:pre-wrap;font-size:14px;line-height:1.45}.chat-file{display:block;margin-top:8px;padding:8px 10px;border-radius:8px;background:rgba(255,255,255,.75);color:#cf241d;font-size:13px;font-weight:700;text-decoration:none}.chat-form{padding:12px 14px 14px;border-top:1px solid var(--line);background:#fff}.chat-form textarea{resize:none;min-height:66px;max-height:130px}.chat-form-actions{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:9px}.chat-attach{display:inline-flex;align-items:center;width:auto;padding:9px 12px;border:1px solid var(--line);border-radius:9px;background:#fff;cursor:pointer}.chat-attach input{display:none}.chat-new-toast{position:fixed;right:96px;bottom:31px;z-index:80;padding:12px 15px;border:0;border-radius:10px;background:var(--navy);color:#fff;box-shadow:var(--shadow);cursor:pointer}.chat-sound-active{background:#e8f7ee!important;color:#16814a}.chat-open{overflow:hidden}@media(max-width:700px){.chat-launcher{right:16px;bottom:16px;width:54px;height:54px}.chat-drawer{width:100%;top:0}.chat-drawer-header{padding:12px 14px}.chat-message{max-width:91%}.chat-form{padding:9px 10px calc(10px + env(safe-area-inset-bottom))}.chat-form-actions .button{min-width:120px}.chat-new-toast{right:15px;bottom:82px;max-width:calc(100% - 30px)}}